Terms of Service | CoolShort

CoolShort Terms of Service ========================== Last updated: October 16, 2026 The effective date and version are shown on the published policy page. Contents 1. Service and agreement 2. Accounts and access 3. Coins and rewards 4. Apple VIP subscriptions 5. Refunds and assistance 6. Content and permitted use 7. Privacy and account deletion 8. Service changes and responsibility 9. Changes and disputes 1. Service and agreement ------------------------ FASTMORE PTE LTD operates CoolShort and https://coolshort.app. Contact: [email protected]. These terms govern use of our iOS short-drama service, initially offered in the United States. The published page shows the applicable version and effective date. Use the service only if you can enter this agreement, or with the consent and supervision required from a parent or guardian. The service is not directed to children under 13. Observe the app's age rating and content notices. 2. Accounts and access ---------------------- Use accurate account information and protect your Apple sign-in and device. Do not share, sell or impersonate accounts. Contact support promptly if you suspect unauthorized use. Access to a drama depends on current availability, territory and the free, coin or VIP conditions shown in the app. Catalog availability may change as rights expire. We do not guarantee that every title is available in every territory or included in VIP. 3. Coins and rewards -------------------- Eligible in-app tasks may grant coins under the conditions shown before the task. The server validates eligibility, limits and completion. Coins can unlock eligible episodes at the displayed cost. Coins have no cash value, are not transferable and cannot be redeemed for money. Current iOS offerings do not include coin pack purchases. Do not automate or falsify task completion. If an error affects your balance or unlock, contact support with the relevant details. 4. Apple VIP subscriptions -------------------------- 4.1 Plans and prices CoolShort offers weekly and monthly auto-renewing VIP subscriptions through Apple. The App Store purchase sheet shows the localized price, period and any applicable offer before you confirm. 4.2 Payment Apple charges your Apple account. 4.3 Automatic renewal Unless canceled at least 24 hours before the current period ends, renewal is charged within the 24 hours before that period ends at the applicable subscription price. 4.4 Managing or canceling renewal Manage or cancel in iPhone Settings → your name → Subscriptions. Canceling renewal normally leaves access until the paid period ends, subject to refunds, revocations and applicable law. 4.5 Deleting the app or account Deleting the app or CoolShort account does not cancel renewal. 4.6 Restoring purchases Restore Purchases can restore eligible subscriptions after verification. 4.7 VIP benefits Subscription benefits and eligible titles are described in the app; coins are not required for episodes covered by an active VIP entitlement. 5. Refunds and assistance ------------------------- Apple handles payment and refund decisions for Apple purchases. See our Refund Policy and https://reportaproblem.apple.com. These terms do not limit mandatory consumer rights. For missing access, failed restoration or a disputed balance, email [email protected]. 6. Content and permitted use ---------------------------- Content and app materials are protected by intellectual property rights. We grant a limited, personal, non-commercial right to use the service as permitted by these terms. Do not copy, redistribute, sell, publicly screen, scrape or bypass access controls for dramas or service data, or interfere with security or other users. You retain rights in information you submit to support and permit us to use it to handle the request and operate the service. Do not submit unlawful material or another person's confidential information. 7. Privacy and account deletion ------------------------------- Our Privacy Policy explains processing and retention. Account deletion availability and instructions are shown in the app and at https://coolshort.app/account-deletion. A deletion request is not completion confirmation. Necessary financial, security or dispute records may remain under the applicable retention rules. Contact support for current processing availability and status. 8. Service changes and responsibility ------------------------------------- We may update or suspend features or restrict misuse, and will provide notice where required. We use reasonable efforts to provide the service, but interruptions can occur. To the extent permitted by applicable law, the service is provided as available without a guarantee of uninterrupted or error-free use. Nothing excludes liability or remedies that cannot lawfully be excluded, including mandatory consumer rights. We do not require you to waive rights available in your place of residence. 9. Changes and disputes ----------------------- Updates are published with a version and effective date. We will provide additional notice or obtain agreement where required. Contact FASTMORE PTE LTD at [email protected] to discuss a concern or dispute. You retain any mandatory rights to bring claims before the competent courts or authorities under applicable law.